Return and Refund Policy – Toyotis Energy-Saving Appliances

At Toyotis, we are committed to delivering high-quality, energy-efficient household products that meet your needs and expectations. However, we understand that sometimes things may not go as planned. This is why we have a straightforward Return and Refund Policy to ensure your satisfaction and convenience.

Eligibility for Returns

You may be eligible for a return or refund if:

• The product you received is defective or damaged.
• The product differs significantly from the one advertised.
• You are not fully satisfied with your purchase for any reason (within the applicable time frame).

Conditions for Return

To process a return, please ensure the following:

• The item must be returned within 30 days of the purchase date.
• The item should be in its original packaging and in unused condition.
• Proof of purchase (such as a receipt or order confirmation) is required for all returns.

Non-Returnable Items

Certain products may not be eligible for returns, including:

• Items marked as final sale.
• Products that have been used, installed, or altered.
• Gift cards and promotional items.

How to Initiate a Return

To initiate a return, please contact our Customer Service at:

Phone: +1 206 366 8349
Email: [email protected]

Please provide your order number and reason for return when contacting us. Our team will guide you through the return process, including where to send the product.